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RETURNS

We want you to love your experience with RŌZ HAIR as much as possible, which is why we’re here to help. Our policy is that we accept returns on both new and gently used products within 10 days of receipt. Please reach out to us at hello@rozhair.com to begin a return.

Unfortunately, we are unable to refund your original shipping charges, and we do not offer exchanges on any of our products. We cannot accept empty or more than half empty products. 

If you have any questions on our policies, please feel free to email us at hello@rozhair.com

Customer Service Hours are 9 a.m. – 5 p.m. Monday through Friday

Any emails sent Saturday & Sunday will not have responses until Monday.

We do our best to respond within 24-48 hours, however it is not guaranteed.

Mara Roszak, Founder

Growing up in the Laurel Canyon area of Los Angeles, Mara Roszak was exposed to a broad range of aesthetics. Mara's mother was a sculptor and encouraged her to explore all forms of visual art. At the young age of 15, Mara began her hairstyling education, and within two years she was working with some of the most celebrated talents in the entertainment industry. The expansion of her career into the editorial and advertising arena soon followed.

2022 © Rozhair.

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